Expanded Laboratory Brand Experience

Dental hygienists, treatment coordinators, and dental assistants often act as a bridge, facilitating clear and accurate communication between patients, clinicians, and laboratory technicians. They gather information about patients' needs, preferences, and concerns, and relay this information to the dental laboratory, ensuring that the laboratory technicians have a complete understanding of the desired outcomes. That on its own affords for an enhanced patient experience and thereby better dentist/client satisfaction.

Through patient-centered care, oral health education, effective communication, adherence to safety protocols, commitment to professional development, and support from the dental laboratory—both with technology and restorative dental material knowledge—supporting staff can contribute to creating a positive and reputable image for dental practices. Their efforts not only enhance patient satisfaction but also promote loyalty and trust, positively positioning the dental laboratory as a preferred choice for comprehensive dental care in the eyes of both the clinician and their patients.

These supporting staff are committed to ongoing professional development, staying updated with the latest advancements and techniques in dental care. Dental laboratories are uniquely positioned to provide tremendous value in facilitating learning opportunities such as lunch and learns, practice-focused webinars, evening events, personal interactions, and more. Supporting the development of their expertise in the latest technologies and treatment options will reflect positively on the dental laboratory's brand, thereby positioning it as a center of innovation, excellence, and expertise for all involved.

It is my great pride and honor to elevate and inspire with knowledge.