Weave has announced the launch of Weave Insurance Eligibility (WIE), a solution designed to provide dental practices with comprehensive and immediately accessible insurance eligibility data.
Traditional electronic data interchange (EDI) clearinghouses have long served as the foundation for eligibility verification in dental settings. However, gaps in available data can require additional manual follow-up through payer portals or phone calls. Weave Insurance Eligibility incorporates robotic process automation (RPA) technology to retrieve real-time information directly from insurance portals, with the goal of reducing administrative burden associated with manual verification processes.
“At Vero Dental, we invest in the latest clinical technology, and it is vital that our administrative experience matches the world-class care our patients expect from our doctors,” said Heather Buckson, Office Manager at Vero Dental. “Weave Insurance Eligibility has been transformative, reclaiming critical time for my team to focus on meaningful patient interactions while significantly increasing our reimbursement accuracy and office throughput.”
The integration of RPA-driven eligibility tools may have several implications for dental practice operations:
- Improved Claim Preparation: More complete eligibility information at the outset can support cleaner claim submissions and reduce the need for resubmissions or follow-up.
- Administrative Time Reallocation: Automation of eligibility checks may decrease time spent on phone calls and navigation across multiple payer portals, enabling staff to concentrate on patient-facing responsibilities.
- Financial Transparency at Point of Care: Access to accurate coverage details can facilitate clearer financial discussions with patients, supporting informed consent and treatment planning.
“Our mission is to automate tedious, but critical tasks so healthcare providers spend their time working directly with patients,” said Cam Holt, Head of Product at Weave. “Integrating payer portals directly into the Weave platform doesn’t just give offices more data; it gives them better data. Customers are achieving an average verification rate of 90%, it is a massive milestone that directly impacts the bottom line of every practice we serve.”
Weave Insurance Eligibility is positioned as an administrative support tool intended to streamline eligibility verification workflows within dental practices and reduce reliance on manual processes.
To learn more about Weave Insurance Eligibility, visit https://www.getweave.com/weave-insurance-eligibility/.
